FAQ

FAQ 2017-06-02T13:02:54+00:00

ASK ME?!

Ask Me?!

How many times can I get my shoes resoled? 2017-06-02T12:52:31+00:00

The life expectancy of your climbing shoes depends on many factors: how badly the rubber is worn, what type of shoes they are, the quality of their previous resole, and the overall condition of the shoe. We have seen shoes that are too far gone to even get one resole and we’ve also seen shoes going strong after half a dozen. Take care of your shoes and send them to the Rubber Room for the best resoles on the planet!

How do I send them? 2017-06-02T12:52:32+00:00

Pack your shoes in an old shoe box, or similar. Priority mail Tyvek bags are free and tough.

Please don’t use packing peanuts.

Before mailing, we ask that you please fill out our repair request form so that we know what’s coming.

How do I get the stink out of my shoes? 2017-06-02T12:52:32+00:00

This often asked question has no good answer, but keeping your shoes aired out will help. Dryer sheets work well. A gentle wash with a toothbrush inside the shoe can remove dirt. Rock shoes do not belong in the washing machine, they come clean but they tend to shrink and become stiff. Foot powder doesn’t seem to fix the problem. Talcum powder is very slippery, not a good thing to have all over your climbing shoes. Baking soda doesn’t seem to be much better. Incense cedar works well. When we get really toxic shoes, we spray them with Lysol, it can help kill the bacteria that causes the smell.

Which rubber is the best? 2017-06-02T12:52:32+00:00

All the rubber we use is factory spec, high performance sticky rubber. For your resole we can use 5.10 Stealth C4, and 5.10 Stealth Onyx, 5.10 Stealth HF (High Friction) and Vibram XS EDGE.  The choice is yours.

5.10 Stealth C-4: Tried and true C4 allows climbers to stick to barely there edges, lock into smears on microscopic nubbins, and cruise up technical terrain with unparalleled confidence in their footwork. Stealth C-4 comes in both 4.2mm and 5.5mm. The thicker sole is designed for old school flat lasted shoes, not for most sport & bouldering shoes.

5.10 Stealth ONYXX: ONYXX has a hardness-to-friction ratio that cannot be beat for precision edging and exceptional durability.

5.10 Stealth HF: With the advancement of boulder and sport climbing, Stealth HF has helped unlock the steepest of climbs by conforming to even the smallest edges and crystals, allowing athletes to pull with their feet.

Vibram XS EDGE: This rubber compound is exceptionally resistant to deformation on razor sharp edges and it will not creep when smearing.

Approach shoe soles: We use 5.10 Stealth Dotty rubber, the C-4 compound in a dot pattern.

My shoes are almost brand new and I’ve hardly used them at all, why did they wear out? Are they defective? 2017-06-02T12:52:33+00:00

Climbing shoes wear out. Rock and plastic climbing holds are very abrasive. Chances are your shoes are not defective, it is very rare that we see defective shoes resulting in premature wear. You pay a price in durability to get the great sticky rubber the shoe companies have developed.

Can you resole all types of rock shoes? 2017-06-02T12:52:33+00:00

If you can climb in it we can resole it. As climbing shoe design advances so must the techniques required to resole them. We keep pace with the times and look forward to preserving your favorite shoes.

When should I resole my climbing shoes? 2017-06-02T12:52:33+00:00

If you want the best return for your dollar you’ve got to send your shoes to us before you wear through the rand. This will insure that with a new sole your shoe will perform well and that you can have several resoles per shoe.

Can you repair just the rand and not the sole? 2017-06-02T12:52:34+00:00

Just the tips of my shoes are worn out, can you fix the rand and not replace the sole?

Sorry, rand rubber wraps around the shoe, the sole is then glued and pressed on over the rand. In order to properly repair the rand we need to resole your shoe. Also, unless you are just an atrocious toe dragger, your sole will be worn out at the tip where your rand has worn out. Excessive rand damage can render your shoes unrepairable.  Prompt rand repair is very important to extend the life of your shoes.

That said, on the road, quick fixes, can include the use of a bicycle tube patch or a dab of Freesole or Aquaseal.

 

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